1. Privacy of Customer Data
At Tax Crafter, its our vital priority placing importance on respecting and protecting the privacy of our customers. Our relationship with you is our most important asset and we value our relationship with our clients We want our clients to feel comfortable and confident when using our products and services and with entrusting your personal and tax return information to us.
This statement applies to the Tax Crafter Web sites and services that display or link to this statement & all the assisted services provided by http://www.taxcrafters.com.
3. Sharing of Information
www.Taxcrafter.com is owned by TaxCrafter Private Limited.M/s Pratik & Co, a registered Chartered Firm , having e-filing intermediary registration is authorized to file the return on behalf of taxpayers, similarly TaxCrafter.com has a mutual agreement with M/s Pratik & Co. of sharing of data only for client database management & for providing services realted to scope of TaxCrafter Private Limited.Other than this no data of your would be shared to any third party as we believe in core ethic of privacy , in order to maintain a trustworthy, consistent & customer-satisfactory realtion with clients except where prior permission is obtained from client or where required by Court of law or any existing statatue.
4. Information Collection
a. When you purchase a Tax Crafter product or service, we ask you for information such as name, address, emai ID and telephone number that helps us confirm that your payment information is correct. This information is used to create or maintain your Tax Crafter account information, so that correct information is maintained with us .
b. When you register, we require that you create user credentials consisting of a user id and password. We also collect an e-mail address so that we may send communications such as order confirmation or information about the status of your return.
c. In order to prepare your return either self filing or assisted, to file your return, to provide advice about tax matters or for asissted services , we collect information about your income, deductions, credits, dependents, etc. Collectively, this information is known as tax return information.
d. When you visit our Web sites we may collect information about the pages you view, the links you select or actions you take using the standard information that your browser sends to each Web site you visit such as IP address, browser type, and the previously visited Web page.
5. Information Use
a. We do not sell or rent your personal or tax return information to anyone.
b. We do not share your personal or tax return information with anyone outside of Tax Crafter for their promotional or marketing use, except as mentioned above, which is only for client database management & providing services within ambit of TaxCrafter Private LImited.
c. We do not share your tax return information inside of Tax Crafter for promotional or marketing use.
d. Tax Crafter uses your personal information to manage your account, to contact you and to operate, improve, and deliver our products and services, including Web sites. We use your personal information to provide you with information and services you request, to tell you about Tax Crafter products and services, and to give you a customized, interactive experience as you use our products. We use your personal information to charge you for the products and services you purchase. We use the contact information you provide to communicate with you. We use your tax return information to prepare and file your return, and provide related assistance and services.We also use the information provided by you to guide & assist you for better panning of your finances & saving unwanted expenses(if any).
e. We summarize information about your usage and combine it with that of others to learn about the use of Tax Crafter products to help us develop new products and services and refine our services. This information is collected in such a way that it can not be used to identify an individual.
f. We retain copies of your completed and filed tax returns in accordance with Tax Crafterâ€™s Records and Information Management Policy and complainces to existing law regime .This information may also be used to perform analysis relating to your claims under our guarantees, or to provide you with a copy of your returns for your convenience.
g. We may use service companies on our behalf to perform services for you but these companies are not allowed to use your information for their own purposes.
h. We may access and/or disclose your information if it is necessary to comply with the law or legal process, to protect or defend Tax Crafter. For example, we may be required to cooperate with regulators or law enforcement action such as a court order, subpoena or search warrant.
6. Information Security
Tax Crafter works to protect your personal information and tax return information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. We maintain electronic and procedural safeguards of all tax return information. We use both internal and external resources to review our security procedures. Whenever we prompt you to transmit sensitive information, such as tax return or credit card information, we support the encryption of your information as it is transmitted to us. Our Team members are trained and are required to safeguard your information.
8. ERI Services for e-Filing
When you are in the process of e-Filing your Income Tax Return, Tax Crafter may request information on your behalf only in order to provide e-Filing services to you.
a. Addition of you as a Client of the E-Return Intermediary
b. Retrieval of ITR information using E-Return Intermediary webservices
c. E-Filing access of your ITR
d. Other additional webservices as provided to E-Return Intermediaries